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Your child's safety comes first. Always.
We take safeguarding seriously, from the tutors we match to the platform we use.
No commitment. Takes 5 minutes.
500+ Tutors/10,000+ lessons delivered/95% See Grade Improvement
How We Keep Students Safe
Safety isn't something we add on at the end. It's built into how we select tutors, run the platform, and respond when something's reported.
Tutors You Can Trust
Every tutor is chosen with care, checked thoroughly, and held to the highest teaching standards.
Every tutor goes through:
DBS (Disclosure and Barring Service) checks and MOHRE licensed
Identity and qualification verification
Video interview assessing teaching ability and communication
Reference checks from previous schools or tutoring roles
Ongoing performance monitoring
Secure Online Environment
Every lesson takes place on our own secure platform. No third-party apps. No personal contact details shared between tutors and students.
Our platform is built with safety in mind:
Lessons happen on our secure, monitored platform
No need to share personal phone numbers or emails
Video lessons are recorded for safeguarding purposes (stored securely)
Parents can observe any lesson at any time
Clear Policies and Procedures
Clear policies and procedures that set expectations, protect students, and ensure consistent, responsible conduct.
Our platform is guided by clear policies and procedures:
Safeguarding training for all tutors
Clear code of conduct
Immediate escalation process for concerns
Regular compliance audits
Parent Visibility
Parents can easily see progress, stay informed, and feel confident in the support provided.
You're never in the dark:
Lesson summaries after every lesson
Join lessons anytime (with notice to tutor)
Direct line to our safeguarding team
Monthly progress reviews
Safeguarding Commitment
If you ever have a concern, however small, contact our safeguarding team at support@hellotutor.me. We take every report seriously and respond the same day.
Our safeguarding team is trained, responsive, and here to protect your child.
Frequently asked questions
Everything you need to know before getting started.
Yes. Every tutor must have a valid background check in place before they're matched with any student. Checks must have been issued within the last three years. Tutors are also identity-verified and reference-checked as part of our approval process.
Ready to find the right tutor?
Book a free consultation and we'll take it from there. Over 5,000 families have trusted us to make the match.